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My Broker Isn't Updating

What to do if positions look old or a connection stops working.

2 min readConnecting Brokers

  1. Open Settings under Brokers and check when each account last synced.
  2. Select Sync Now to refresh it straight away.
  3. If it asks you to sign in again, or you changed your broker password, connect it again from Connect a Broker. Schwab requires a new sign-in every 7 days.
  4. Still stuck? Select Remove, connect again, or contact support.

Good to know. Positions update a few times an hour and when you open Portfolio. Your broker's statements are always the official record.

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